Get started with your Trezor hardware wallet

This page walks you through a secure, practical setup so you can manage cryptocurrency safely. It focuses on the essential steps: verifying the device, installing firmware, creating a recovery backup, and connecting to the software (Trezor Suite or compatible wallets). Follow each step carefully — security is about detail.

What you'll need before you begin

The sealed Trezor hardware device and original packaging
A computer (Windows/macOS/Linux) or supported mobile device and a USB cable
A pen and paper for writing down your recovery phrase — never store it digitally
An up-to-date browser (if using Trezor Suite web) and a stable internet connection

Step 1 — Inspect and verify the device

First, check packaging seals and tamper-evidence. A genuine device should arrive in factory-sealed packaging; if the packaging looks opened or altered, stop and contact the seller. Power on the device only when you’re ready to set it up.

Step 2 — Initialize and install official firmware

Connect the device to your computer with the supplied cable.
Visit the official Trezor setup page or download Trezor Suite from the vendor’s official site (type the address yourself; avoid links in emails).
Follow on-screen prompts to install the latest firmware. Installing official firmware is mandatory — it prevents third-party or malicious versions from running.

Always confirm firmware installation messages on the device screen itself — the hardware display is the single trusted source of truth.

Step 3 — Create a new wallet and write the recovery phrase

When prompted, create a new wallet. The device will generate a recovery phrase (typically 12, 18, or 24 words) on its screen. Write every word down in order, by hand. Do not take a photo, copy into a password manager, or save this phrase on any digital device.

Write the words legibly on paper or a metal backup plate.
Store one copy in a secure, fire- and water-resistant place. Consider geographically separating backups.
Do a quick verification on the device when asked — it will prompt you to confirm a few words to ensure you recorded them correctly.

Step 4 — Set a PIN and (optional) passphrase

Choose a PIN to protect the device from physical access. The PIN is entered on the device screen, making it safe from keyloggers on your computer. A passphrase acts as an additional hidden wallet (optional) — use it only if you understand the recovery implications (losing the passphrase means losing the funds in that hidden wallet).

Step 5 — Connect to Trezor Suite or your chosen wallet

Open Trezor Suite (desktop or web) and connect the device. Confirm the connection on the device display.
Create or import accounts for the cryptocurrencies you plan to use.
Test by receiving a tiny amount first — confirm the address shown by the app and on the device match exactly before sending funds.

Security best practices

Never share your recovery phrase. No legitimate service or support personnel will ever ask for it.
Keep firmware updated — updates patch security issues and add improvements.
Use the device’s built-in display to verify transaction details before confirming.
Avoid wallets or apps from unknown developers; prefer official or well-reviewed integrations.

Troubleshooting quick tips

If the device is not recognized: try a different USB port or cable, check browser extensions that might block USB access, and ensure the device firmware is up to date. If you suspect compromise, move funds to a new wallet created on a known-good device and restore from a verified recovery phrase.

Short FAQ

Q: Can I recover my wallet if I lose the device?
A: Yes — restore using your written recovery phrase on a new compatible hardware wallet or supported software that accepts the same seed standard.

Q: Is the recovery phrase the same as a password?
A: No — the recovery phrase is the ultimate backup. Treat it as sensitive material and store it offline only.